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📉 Why Demand Gen ads had a 0% conversion rate (and what we did instead)


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The Demand Gen Delusion

We tried something new on a landscaping account last month.
Google has been pushing Demand Gen campaigns hard. For this landscaping company (hardscaping, patios, retaining walls — high-ticket residential work), we thought it might be worth testing.

We gave Demand Gen $344 over the month. It got zero conversions. 0️⃣
Meanwhile, Performance Max — which ran at $398 — delivered 20 conversions. And Search? $2,543 → 60 conversions.

WHY DEMAND GEN UNDERPERFORMED HERE

Demand Gen is an awareness tool. For home services, the customer journey is: something breaks → search for help → call the first credible result.

These are high-intent, urgent buyers. Demand Gen is built for lower-intent, passive audiences. The match was wrong.

THE RULE I USE NOW

🛑 Demand Gen = awareness play. Use it when building a brand people need to recognize over time.

✅ Performance Max = lead generation play. Use it for local service businesses where urgency is high.

Not sure if your account structure is set up for actual leads? That's exactly what a Google Ads Audit is for.

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The Full-Stack Marketer

Tested strategies that work for in-house marketers and small marketing teams — so you don’t waste time, including Google Ads, social media, automation, and text marketing.

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